Shipping & Returns

 

SHIPPING

Deliveries to Italy cost € 7 with express courier. Most packages arrive in 2 working days.

Free Delivery for any order in Italy over €50

Deliveries to UE countries cost 15 €.

We ship with GLS and leave your company in 48 hours.

During sales orders could be sent in 3/4 days from the date of the order.

On an average control GLS takes 24/48 hours to deliver in Italy. It takes from 2 to 6 days for delivery in Europe and other countries.

You will receive a TRACKING code confirming your order so you can keep track of the delivery.

* Due to custom costs and big delays, our company has decided to avoid shipments to Switzerland.

For countries outside the EU please send a mail to orders@boutiquenadine.com.

** Please note that any customs duty required by non EU countries must be paid by the customer.

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RETURNS

Please contact us by email at orders@boutiquenadine.com giving the following details:

Name and surname

Your phone number and email

The order number

The name and size of the garment to be returned or exchanged

Reasons for returning or changing the item

State if you wish to have a refund or an exchange

You will then be able to receive an e-mail address. The shipping charges are on the customer's side.

You may return or change one or more items within four days from the date you receive the goods. Please ensure that the products are in the same condition in which you received them along with tag.

Boutiques Nadine reserves the right to refuse to exchange or exchange any items after this four days, or garments that are returned in the same condition as they were received.

We refund the amount you pay for the returned goods within 48 hours after receiving the parcel.

QUESTIONS? ORDERS@BOUTIQUENADINE.COM